
Samsung washer playing dead
Hear a noise from your washing machine? Call a repairman and you’ll pay them $100 just to ring your doorbell. They’ll charge you double for parts and charge you labor as well.
A lot of new washers (or dryers) cost in the $400 and up range so you’ve hit the price point where you just are prepared to buy another one. Ever wonder why Appliance guys are happy to haul your old stuff away for free? They know there really isn’t much wrong with it. They can fix it and resell it, probably to someone looking for a new washer because theirs is broke.
I am NOT knocking appliance repair people. That’s just how it is. That has been the system for years. But the new system is FIX IT YOURSELF. Everything that has ever broken has a YouTube video attached to it.
But now a lot of manufacturers are responding to that by not selling spare parts and not publishing manuals. That’s wrong, and many states are enacting legislation to stop them from doing such things. The premise is, that once I buy it, it is mine and I can fix it, destroy it, paint pink unicorns on it…….IF I WANT TO. And they can’t, or rather shouldn’t be able to stop that.
So my girlfriend has a Samsung washing machine and it started sounding like a tire mechanic was laying down on an impact wrench when the spin cycle started. A real ratcheting sound.